Testimonials

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The Spa Downstairs is quality!  The facility is clean, the services are professional grade and the owner is a gem.  My treatments include facials, waxing, and permanent makeup. I won’t go anywhere else in Tehema County!

R.W.

09/02/2013

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I won’t go anywhere else…

Kelli is amazing. I came to her for waxing but asked her about the bumps on my face and she scheduled me a facial and after the very first one I could see a difference. I started using the suggested Dermologica products and have had three facials now and my skin is beautiful. The difference is really amazing. Her prices are very good, the atmosphere is very relaxing, and Kelli is a great person. I will be a forever customer!

 

AD

11/7/2013

the atmosphere is very relaxing

I’ve seen Kelli at The Spa Downstairs for approximately the last two years.  When I first went to her I was frustrated adult acne, and not satisfied with the care I received from a dermatologist.  Kelli had it cleared up in a few treatments, and has taught me so much about skin care.  Kelli is incredibly knowledgeable, and clearly has a passion for what she does.  I now feel my skin looks beautiful, and I no longer am struggling with adult acne.  I give The Spa Downstairs my highest recommendation!

CW

07/10/2016

No longer struggling with adult acne

Kelly was awesome! I called after being referred by my dermatologist and she got back to me and actually got me in the same day! (She must have had a cancellation or something cause I’m sure she’s usually booked out) friendly greeting as I entered, beautiful clean salon, and I loved how during my entire facial she explained what she was doing. I work in the beauty industry as well so I was interested in why she was doing each part of my facial and she was very friendly about answering questions and actually educating me on my skin. She even offered to have me text over photos of skin care products that I’m using to her cell so she could give me her feedback. My skin feels great! Overall awesome and I can’t wait to see her again in a month or so.

SG

07/12/2016

…referred by my dermatologist…

Kelli is the Cat’s Meow of facials, pedicures, and cosmetic tattooing. I have gorgeous new eyebrows thanx to her tattooing mojo. My feet are always so smooth and pretty after a pedicure. And my skin glows after a facial. She always finds a way to get me in for an appointment  with her packed schedule and my busy one. Great service and she always explains what she is doing and why. I highly recommend her.

LL

7/17/2017

the cat’s meow…

Kelli provides a superior service in a quaint, clean and comfortable environment. He loyalty to her customers is only surpassed by her excellent attitude.

F.K. 1/17/2010

Excellent attitude

I have been so pleased and impressed with the myriad treatments I have received at the hand of owner-goddess- Kelli Graves. I`ve had pedicures, facials,body waxing, and permanent eye makeup (tatoo eyeliner & brow enhancement).
The quality of the products is superb, her techniques in all things make one feel that they a truly in a spa, the lighting, decor, music & furnishings all add up to a true spa experience.
Kelli is a lovely, personable, knowledgeable, and artistic iindividual and esthetician in every way.
I’m grateful that I discovered her spa late in 2013.

JD

1/24/2014

I have been so pleased…